Negotiation Skills Training Games Improve Sales, Customer Service and Leadership
In the video segment above, learning gamification expert Karl Kapp, author of The Gamification of Learning and Instruction, offers his thoughts on Merchants®, the game-based elearning negotiation skills training course.
In today's competitive business world, it's more important than ever that your employees optimize their persuasive communication and negotiation skills. In Merchants®, your employees learn sales negotiation training, how to develop collaborative, mutually beneficial relationships with customers, prospects, co-workers and managers. Merchants® is the first interactive negotiation training game designed to teach these crucial communication skills and improve your organization’s business success.
Merchants® Takes Learners to Venice!
In Merchants®, players assume the role of Carlo Vecchio, an aspiring Venetian merchant in the late 15th century—the era when Venice was at the height of its prosperity, thanks to its thriving trade with Europe, and the Ottoman Empire. Under the guidance of a trusted mentor, Carlo navigates his way through a series of increasingly challenging negotiations, with customers, partners and employees.
What do learners think of Merchants®? Here is some of the feedback received from them:
- “I really had a good time with Merchants. It’s original, fun, challenging, outside of the ordinary. It hooks you!”
- “Really enjoyable and above all, you learn without trying since the setting and implementation are superb. Congratulations, it’s been a long time since I’ve enjoyed a course so much.”
- “It’s a very new and interesting program. The lessons from the mentor and the readings are very beneficial. You learn concepts to help you plan, and afterwards negotiate in situations that reflect real negotiations that you have with clients.”
- “I found it very interesting, especially the lessons of the mentor. The main concepts are completely applicable to our day-to-day. I am already looking forward to the next course!”
From these comments, you won't be surprised to learn that Merchants® has received extremely high ratings from the employees of over 200 companies around the world:
- Average course evaluation, 9.4 out 10
- Average assessment of educational value, 9.3 out of 10
- Percentage of learners saying they find the game applicable to real life, 99 percent.
Perhaps most impressively, given the attrition rate of most corporate training games, Merchants® was completed by 92 percent of the players who started it.
Improve Your Employees' Negotiation Skills—License Merchants® Today
Merchants® has an impressive track record for being engaging, fun, and relevant to today's work environment, and employees agree that it's much more effective than traditional corporate negotiation training programs. Call Game On! Learning today to learn more about Merchants® and how you can embark on this educational adventure!